All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
Search Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

Resolved - This incident has been resolved.
Jul 29, 14:10 UTC
Update - We are continuing to monitor for any further issues.
Jul 29, 10:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results. There may be slow responses on organisation search. Other parts of the platform are unaffected. Some search requests may fail or time out and can be retried.
Jul 29, 10:41 UTC
Update - We are continuing to investigate this issue.
Jul 29, 09:52 UTC
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue. We have identified the cause and are in the process of restricting it.
Jul 29, 09:50 UTC

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Resolved - Between 07:26 and 08:19 UTC, organisation search experienced degraded performance, with some requests returning errors or timing out. The majority of requests continued to succeed throughout, and no other services were affected. The cause was an unusual spike in automated traffic, which we identified and restricted. Search has been fully operational since 08:20 UTC. There was no data loss or security impact. We are putting additional safeguards in place to prevent a recurrence.
Jul 23, 08:35 UTC
Update - We have identified the cause as an unusual spike in automated traffic to our organisation search endpoint, which placed it under heavy load. We have identified the source and restricted it, and error rates are returning to normal. We are monitoring to confirm full recovery.
Jul 23, 08:19 UTC
Investigating - We are investigating elevated error rates and slow responses on organisation search. Other parts of the platform are unaffected. Some search requests may fail or time out and can be retried. We will post another update shortly.
Jul 23, 07:45 UTC

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.